Take Control of Your Online Reputation

Reputation Management System™

The Reputation Management System™ is an automated marketing system for local small businesses to improve brand reputation, sales conversion, customer retention, and inbound leads. It's designed for SaaS and Marketing Agencies using GoHighLevel. The system includes features like quick customer feedback requester, Google review request automation, and social share buttons. It's a game-changer for enhancing online reputation effortlessly.

Are you tired of negative reviews tarnishing your or your client's business image?

Do you want to effortlessly manage customer feedback and boost your online reputation?

If YES is the answer then it's time for you to Take Control of Your Online Reputation!

Introducing the Reputation Management System™

...a fully automated marketing system that is designed to help local small businesses improve and protect brand reputation, sales conversion, customer retention, satisfaction, and inbound leads

....while lowering CPLs to enhance profitability and without investing countless hours on development.

  • With our system, handling customer feedback is a breeze.

    Our quick customer feedback feature lets you gather valuable insights with just one click. And that's not all - our written feedback follow-up request system ensures that no feedback goes unnoticed, enabling you to address concerns and build stronger customer relationships.

  • Managing average or terrible feedback has never been easier.
    Our system offers a comprehensive solution to turn negative experiences into positive ones. With Our average/Terrible Feedback management feature, you can proactively address issues and prevent them from escalating.

  • Boosting your online presence is crucial in today's digital age.
    That's why our reputation management system includes powerful Google review request automation. Effortlessly generate more positive reviews on Google, enhancing your credibility and attracting new customers.

  • Crafting thoughtful responses to reviews can be time-consuming.
    That's where our ai-powered 1 to 5-star automated Google review reply suggestion comes in. Simply copy and paste the suggested replies for a professional and efficient way to handle reviews, even those dreaded 1-star ratings.

  • Building trust and credibility through social proof is essential.
    That's why our reputation management system features an automated social proof graphic generator for 4 and 5-star reviews. These eye-catching graphics are ready to be shared on your social media platforms, showcasing your positive reputation to a broader audience.

  • We understand the power of word-of-mouth marketing.
    That's why our system includes a super easy social share button on the post-amazing feedback thank you page. Encourage satisfied customers to spread the word about your business and amplify your online presence on Facebook, Twitter, and LinkedIn.

Don't let negative reviews define your business.

Take control of your online reputation with our comprehensive Reputation Management System. Boost customer satisfaction, attract new clients, and watch your business thrive.

What others say about Our Premium GHL Snapshots

How Agencies Are Thriving with Our Profit Roadmap System™ and Expert Consulting

Discover how industry-leading agencies are leveraging our Premium GHL Snapshots, Profit Roadmap System™, and tailored consulting to transform their businesses. Our clients share their success stories, detailing the impressive results and benefits they've gained from our innovative solutions. Watch these testimonials to see how our tools and expertise are helping agencies like yours achieve new heights of efficiency and growth.

About the Reputation Management System™

The reputation system is a tool that helps small local businesses improve and protect their brand reputation, increase sales, keep customers happy, and attract new customers.

Six key objectives of the Reputation Management System:

There are six key objectives of the Reputation Management System:

  1. Requesting quick feedback from customers

  2. Obtaining written feedback from customers

  3. Managing customer feedback to address any issues and turn unhappy customers into happier ones

  4. Generating 5-star Google reviews from customers who provide amazing feedback

  5. Protecting online reputation by effectively handling negative reviews using AI

  6. Leveraging positive Google reviews to enhance online reputation on social media using Image Generation Automation.

Here's how it works in detail:

When you provide an "experience" to a customer and want their feedback, you add them to an automation called RMS™ 01 - Quick Feedback Requester. This automation sends them an email or text message asking for quick one-click feedback.

The "experience" can be anything, but usually, it's something like attending their first gym class, getting a haircut, completing a consultation session, receiving a service, or making a purchase at a store.

After providing quick feedback, the customer will have the option to provide further feedback in writing. Depending on their initial feedback, one of three automations will activate: RMS™ 02 - Amazing Feedback Requester, RMS™ 03 - Average Feedback Requester, or RMS™ 04 - Terrible Feedback Requester. These automations send the customer a request for written feedback via email. If they don't respond immediately, the system will follow up the next day and again on day 5.

Customers who provide positive written feedback (called "amazing") will be taken to a final "Thank you" page where they can copy what they wrote and post it as a Google Review. They will also receive an email to help with the conversion.

Negative written feedback ("terrible" or "average") will lead the customer to a "Thank you" page with a message informing them that someone will follow up on their feedback. A workflow called RMS™ 06 - Average / Terrible Feedback Received will notify the business and prompt them to take action.

Positive Google reviews will activate a workflow called RMS™ 08 - Online Review Received - Google -> Generate Reply and Social Graphic using AI. The business will be notified and provided with a ready-to-use review reply (generated by ChatGPT) and a ready-to-post social media graphic (generated by BannerBear).

In addition to all the communication and funnel pages, there is a pipeline that provides an overview of the reputation system.

Buy our Reputation Management System now and unlock the power of customer feedback, Google reviews, and AI-driven reputation protection.

Don't miss out on this opportunity to enhance your online presence effortlessly.

The snapshot includes:

  • One-Click Quick Customer Feedback Request Automation

  • Written Feedback Follow Up Request Automation

  • Average / Terrible Feedback Management Automation

  • Robust Google Review Request Automation

  • Amazon Review Requester
    Great for recently published authors looking to get boost sales and credibility

  • TripAdvisor Review Requester
    Great for any hotels, restaurants & bars

  • Yelp Review Requester

  • Super easy social share buttons on post amazing feedback thank you page to prompts customers to mention something positive about the business on customer's Facebook, Twitter and/or LinkedIn profile.

  • 1 to 5 star Automated Google Review Reply Suggestion using AI* (Just copy and past to respond to reviews). Very professional way to handle reviews... including the 1 start ones.*

  • Automated Social Proof Graphic generator* for 4 and 5 star reviews (ready to post on socials)

*Zapier and BannerBear accounts required but templates and how to setup guides are provided and the setup takes about an hour of your time.

13x Carefully Configured Automation Workflows

To help you save time and create leverage in your business! (Example of one below)

One Easy To Manage Reputation Pipeline

Already pre-configured and linked with automations so you have one easy place to see what is happening at any time.

Comes with 8 stages to help you see who you've requested a quick feedback from already, who has provided one and whether their 'one-click' or a fully written feedback was 'amazing', 'average' or 'terrible' so that you can take further action on mitigating any concerns.

Advanced AI Automations Ready

*Zapier & Banner Bear Accounts required. Don't stress though.. easy to follow documentation on how to set this up is provided by us.

Automated Social Media Ready Graphic Generation

Great for boosting reputation on social media

This will generate social media ready graphic featuring the written review you can then post on your social media (or your client's social media).
BannerBear let's you fully modify the template to match your unique brand!

*Example

Inbound Webhook

Pre-Configured

We've pre-configured an a

utomation workflow and mapped all webhook values for you... Just follow instructions on how to configure your Zapier (or Make or Pabbly).

ChatGPT Generated Review Responses

No more boring vanilla replies... each response unique and relevant to not just the feedback but star rating too!

This bit is little technical but once you're done you will have fully automated process for generating ready to copy and past replies to reviews! No more spending precious time and brain power on having to think how best to respond to a reviews (especially those dreaded 1 star ones!)

These are fully AI Generated responses using GHL's Premium workflow action called 'ChatGPT'. Each time you receive a Google Review (via webhook from Zapier / Pabbly or Make). We've pre-configured the prompt for you so you don't have to.

Once generated, an email will go out to the business letting them know about new review received along with ready to copy and paste the recommended response (See below example)

Use Cases

Any Local Business
(also known as Google My Business)

boost visibility and attract more customers Organically.

Google Reviews are crucial for small local businesses. Our Reputation Management System simplifies and automates the process of generating positive reviews. This not only enhances your Google My Business listing but also improves your Local SEO ranking and Google Maps Search ranking. As a result, you'll gain more visibility and receive more foot traffic / enquires.

For hotels, restaurants, and bars

Improve ranking on TripAdvisor!

For hotels, restaurants, and bars, our TripAdvisor Review Requester Campaign is a game-changer. Increase your visibility and reputation on this popular platform, enticing more customers to choose your establishment.

For Published Authors

Help them increase chances of reaching the 'Best Seller Status' by getting Book Reviews on Amazon

Authors looking to gain more reviews on Amazon will find this system invaluable. The built-in Amazon Review Requester feature is specifically designed to help recently published authors get the recognition they deserve.

Also for Local Businesses

In addition to Google My Business, Yelp is another influential platform that should not be overlooked. Our Yelp Review Requester feature enables you to actively seek positive reviews, ensuring that your business stands out from the competition.

Lifetime Updates

New Snapshot versions and live updates to the documentation)

BONUS! Click Up Tasks Template

If you use ClickUp you can import our template which includes all the tasks related to system setup. This makes the process of managing the system setup for each of your clients super organised!

Detailed Documentation, SOPs, How-to-Guides and Checklists ... all Included with the Snapshot!

Everything Documented!

In a Full 274 Pages Documentation that includes:

  • Technical specs of each asset and relationships between each for easy diagnostics & trouble shooting

    (e.g. which workflow sends what emails, how XYZ tag is added / removed and it's purpose etc.)

  • Step By Step Guide how to obtain all the required resources pre-setup

  • Step By Step Guide how to do the setup

  • Final Testing Checklist

  • Going Live Checklist

  • User manual (for your saas customers) which you can repurpose to create your own branded version and add to your customer facing knowledge base.

Technical specs

Technical specs of each asset and relationships between each for easy diagnostics & trouble shooting (e.g. which workflow sends what emails, how XYZ tag is added / removed and it's purpose etc.)

All Emails already written

From Funnel pages to Automated Emails / SMS Follow Up Campaigns! All Pre-Built And Ready To Use. Just Edit The Copy And Go!

...Plus everything is referenced in the documentation with an easy way to see in what workflows is each email configured so you can find it fast!

61 x Custom Values

Change once, update everywhere! Surefire way to keep everything accurate and speed up the setup of this system!

There are 61x Custom Values for this system that are used different areas such as automation workflows, email templates, sms templates, trigger links, forms, surveys, calendars and automation funnels. And the best thing? We've documented step-by-step how you setup each one up.
This does most of the heavy lifting during the setup :-)

User manual

Which you can repurpose to create your own branded version and add to your customer facing knowledge base for your SaaS customers.

Lifetime Updates

New Snapshot versions and live updates to the documentation)

BONUS! Click Up Tasks Template

If you use ClickUp you can import our template which includes all the tasks related to system setup. This makes the process of managing the system setup for each of your clients super organised!

Snapshot Technical Specs:

13 Automation Workflows

30 Pre-written automated emails

10 Pre-written and automated SMS Messages

1 Reputation Management System™ Pipeline with 8 pre-configured stages

61 Custom Values

10 Unique Custom fields

14 Trigger Links with pre-baked UTM parameters

35 Tags

3 Forms

1 Feedback / Online Review Generating Funnel ( with 7 Steps)

Why invest over 90+ hours of your precious time learning and creating the perfect snapshot and documenting the process of setting up the Reputation Management System™ for your SaaS clients when we have already done it for you?

Our in house development team have spent over 90+ hours configuring all the automation workflows, drafting email templates, designing funnels, and deciding on what custom values to set up to make it all work in a most efficient and effective way. You can save countless hours of research and development by simply purchasing our Reputation Management System™ for only USD $1,620.

With a fully documented process and SOPs your team can easily set up the Reputation Management System™ for your clients in highly efficient, systematised way super fast!

Invest in your agency’s future now and save a valuable time with the Reputation Management System™

What you get:

  • The Snapshot (Licensed to your agency for unlimited use within your agency's GHL Sub accounts)

  • Full 274 Pages Documentation that includes:

    • Technical specs of each asset and relationships between each for easy diagnostics & trouble shooting
      (e.g. which workflow sends what emails, how XYZ tag is added / removed and it's purpose etc.)

    • Step By Step Guide how to obtain all the required resources pre-setup

    • Step By Step Guide how to do the setup

    • Final Testing Checklist

    • Going Live Checklist

    • User manual (for your SaaS customers) which you can repurpose to create your own branded version and add to your customer facing knowledge base.

  • Lifetime Updates
    New Snapshot versions and live updates to the documentation)

  • 45 mins Zoom Onboarding Call to help you / your team get educated on how all this works, best practices for managing fulfillment for clients and how to price and package this as part of your SaaS subscribtion.
    (Along with a recording you can always refer back to)

For extra help after the onboarding, you can always schedule a 60 mins long consultation (extra fee applies). More info on that on this page.

How it works

You make a purchase today by clicking the button bellow:

We send you confirmation of purchase email along with a link to schedule your onboarding call

You'll receive a ready to install snapshot link

Licensed to your agency for unlimited use within your agency's GHL Sub accounts.

On the onboarding call, we'll show you how you install the snapshot in to your agency, access the documentation and go over everything you need know.

*For extra help after the onboarding, you can always schedule a 60 mins long consultation (extra fee applies). More info on that on this page.

And if you ever need us to do the work for you, we offer our 'White-label' Setup as a service (You pay us to set up your client's accounts on your behalf). Ask us about it during the Onboarding call.

Pre-requisites

You need your own 'High Level' Agency account to be able to use this system.

If you've not yet signed up to High Level click here to sign up for a free 14 day trial

FAQs

What is the purpose of this system?

The Reputation Management System™ is an automated marketing system for local small businesses to improve brand reputation, sales conversion, customer retention, and inbound leads. It's designed for SaaS and Marketing Agencies using GoHighLevel. The system includes features like quick customer feedback requester, Google review request automation, and social share buttons. It's a game-changer for enhancing online reputation effortlessly.

What's included?

Snapshot, Documentation, Lifetime updates and Onboarding.

The Snapshot (Licensed to your agency for unlimited use within your agency's GHL Sub accounts) which includes all of the following assets:

  • 13x Automation Workflows

  • 30x Pre-written automated emails

  • 10x Pre-written and automated SMS Messages

  • 1x Reputation Management System™ Pipeline with 8 pre-configured stages

  • 61x Custom Values

  • 10x Unique Custom fields

  • 14x Trigger Links with pre-baked UTM parameters

  • 35x Tags

  • 3x Forms

  • 1x Feedback / Online Review Generating Funnel ( with 7 Steps)

    Full 274 Pages Documentation that includes:

  • Technical specs of each asset and relationships between each for easy diagnostics & trouble shooting(e.g. which workflow sends what emails, how XYZ tag is added / removed and it's purpose etc.)

  • Step By Step Guide how to obtain all the required resources pre-setup

  • Step By Step Guide how to do the setup

  • Final Testing Checklist

  • Going Live Checklist

  • User manual (for your SaaS customers) which you can repurpose to create your own branded version and add to your customer facing knowledge base.

  • Lifetime Updates

  • New Snapshot versions and live updates to the documentation)

  • 45 mins Zoom Onboarding Call to help you / your team get educated on how all this works, best practices for managing fulfilment for clients and how to price and package this as part of your SaaS subscription.(Along with a recording you can always refer back to)

    For extra help after the onboarding, you can always schedule a 60 mins long consultation (extra fee applies). More info on that here -> https://vitmuller.com/consultation

What would i need to do before I can successfully install this snapshot?

To efficiently and successfully set up the Reputation Management System™ for your agency or for your clients, you will need to get a few things. The first 2 are most important and you'll need your clients input:

  • Contact details for a dedicated Reputation Manager person on the team (Email and phone of the person that is gonna be responsible over receiving notifications from the system and taking actions)

  • Access to DNS manager (to manage records) ➝ So that you can point the funnel to client's domain (or subdomain if main domain is already taken)

Then if you want to activate the Advanced AI Automation as a trigger for new Google Reviews posted , you will need your own Zapier (You'll be able to also just use Pabbly or Make Account if you prefer). This is because there is currently no trigger in GHL for new Google Reviews posted.

To automate Social Media Ready Graphic Generation you'll need your own BannerBear Account (The Bannerbear API helps you and your team auto-generate social media visuals, ecommerce banners, podcast videos and more.)

You'll also need to obtain a review links for Google, Yelp, Facebook, Tripadvisor and Amazon (but those are fairly easy and we provide you with a 'how-to-guide' so no stress there 🙂

And finally if your client is an Author that is about to launch a book or has already launched one you'll want to get following detail too...

  • Author title

  • Book title

Don't worry though.. for all the above we have a dedicated How-to guides.. you just follow the instructions and voila!

We explain all of this in detail in the documentation provided with the system.

How difficult is it to setup the snapshot for my clients?

It all depends on your client's unique needs but the copywriting has been pre-baked across most of the areas of the snapshot to get you 90% there. You just edit the copy a little to represent your client's unique business case and voila! Then you set the custom values (this does the most of the setup by the way), adjust copy on the funnel pages, automated emails and sms, template emails and run a final check on all automations.

Don't worry though, when you purchase this system, you'll have a step-by-step documented process you'll be able to follow.

And if you get too busy to do this we can do the Setup on your behalf.

This is one our white-label service we provide to some of our agency partners. Ask us about more details on this service during your onboarding.

How long does the custom setup of the snapshot for my clients take?

Once you've done it few times and you'll have a process of obtaining info from your client dialled in, complete setup from start to finish (setup and testing) should take about 4 hours.

If there aren't too many unique customisation requests by your client off course...

If you have too many back and forth with a client that can stretch it out off course too.. this bit is up to you to manage though.

And if you get too busy to do this we can do the Setup on your behalf.

This is one our white-label service we provide to some of our agency partners. Ask us about more details on this service during your onboarding.

Can my client do the setup them selves by following the documentation?

Not really, the 274 pages of documentation is written as an internal document that agencies use as an SOP that their team can use and it does talk about GoHighLevel. It's not White labeled either.

It would not look very professional to give your client access to it.

Besides your clients will only get lost as HighLevel custom setups can get pretty technical. After all that's what our role as SaaS agency owners are... to provide the outcome for our client so they can focus on growing their business.

If you do want to offer the system to your clients as a 'Do-It-Yourself' setup ... then your best bet is to create your own tutorial (video based step-by-step course here works well)

How do I access the documentation?

The documentation we have is shared as a view only resource and lives on our ClickUp. We will share view only access to it with you and any of your team members. You just need to provide us with the emails addresses (We recommend you use the same ones as the ones you may already have set for your own ClickUp as a user/s. That way you just switch to our 'Workspace' to access the documentation'

Why do we do it like that?

Because it's a centralised resource that we can update for everyone, we're able to stay efficient in our support to you and any other agency that works with us.The view only aspect is to minimise risk of anyone making modification to this file. A LOT OF WORK has gone into developing the documentation.

Why not make a copy?

Because everything in the documenation is referenced internally (pages are interlinked) ... when you make a copy, the links in the copied document still link back to original documentation.. trust us... we've tried and we've explored all the options..

If you find a solution to this do let us know 🙂 We're always open to feedback..

But even then... if we figured out a way how to create a copy for you, this would still not work... we do update the documentation fairly frequently as we continue making the snapshot more optimised... this would mean any copy would become outdated fairly quickly and you'd be on your own....

How many Sub-account i can install this snapshot into?

As many as you want, we do not limit you as long as they are sub-accounts within your High Level Agency account. If you have more then 1x High Level Agency account you'll need to pay for another license.

During the purchase you simply provide your Agency Relationship Number and we'll then provide you with instal link that will only work for your agency. This is to protect our IP from being shared around by bad actors in the community who like to steal and resell our snapshots.

Do you provide ongoing support?

Aside from the initial 45 mins Onboarding Zoom call, there is no dedicated support included, but if are experiencing any issues with the snapshot, you can always contact us via this website.

Want a dedicated support for your agency?

If you want to have access to a dedicated tech support for your agency or get answer to any setup related questions etc we do have a monthly service that you can sign up for which will give you access to support related to any of our snapshots you purchase form us via a dedicated Slack Channel (you just need your own slack subscription so we can invite you to the channel). You can subscribe to this dedicated Slack Channel service during the purchase of this system (It's a monthly subscription which you can cancel any time)

Aside from that we will provide you with Lifetime Snapshot Updates (sending you links to New Snapshot versions) and keep the documentation always up to date.

We've taken extra effort to make sure the system has been tested and optimised to it's best possible performance but there is always a room for improvement. If you feel like you have a bright idea on what could make this even more effective system, you can always contact us via this website, we love great ideas :).

And if you get too busy to do this we can do the Setup on your behalf.

This is one our white-label service we provide to some of our agency partners. Ask us about more details on this service during your onboarding.