The Reputation Management System™ is an automated marketing system for local small businesses to improve brand reputation, sales conversion, customer retention, and inbound leads. It's designed for SaaS and Marketing Agencies using GoHighLevel. The system includes features like quick customer feedback requester, Google review request automation, and social share buttons. It's a game-changer for enhancing online reputation effortlessly.

Snapshot, Documentation, Lifetime updates and Onboarding.

The Snapshot (Licensed to your agency for unlimited use within your agency's GHL Sub accounts) which includes all of the following assets:

• 13x Automation Workflows

• 30x Pre-written automated emails

• 10x Pre-written and automated SMS Messages

• 1x Reputation Management System™ Pipeline with 8 pre-configured stages

• 61x Custom Values

• 10x Unique Custom fields

• 14x Trigger Links with pre-baked UTM parameters

• 35x Tags

• 3x Forms

• 1x Feedback / Online Review Generating Funnel ( with 7 Steps)

  Full 274 Pages Documentation that includes:

• Technical specs of each asset and relationships between each for easy diagnostics & trouble shooting(e.g. which workflow sends what emails, how XYZ tag is added / removed and it's purpose etc.)

• Step By Step Guide how to obtain all the required resources pre-setup

• Step By Step Guide how to do the setup

• Final Testing Checklist

• Going Live Checklist

• User manual (for your SaaS customers) which you can repurpose to create your own branded version and add to your customer facing knowledge base.

• Lifetime Updates

• New Snapshot versions and live updates to the documentation)

• 45 mins Zoom Onboarding Call to help you / your team get educated on how all this works, best practices for managing fulfilment for clients and how to price and package this as part of your SaaS subscription.(Along with a recording you can always refer back to)

  For extra help after the onboarding, you can always schedule a 60 mins long consultation (extra fee applies). More info on that here -> https://vitmuller.com/consultation

To efficiently and successfully set up the Reputation Management System™ for your agency or for your clients, you will need to get a few things. The first 2 are most important and you'll need your clients input:

• Contact details for a dedicated Reputation Manager person on the team (Email and phone of the person that is gonna be responsible over receiving notifications from the system and taking actions)

• Access to DNS manager (to manage records) ➝ So that you can point the funnel to client's domain (or subdomain if main domain is already taken)

Then if you want to activate the Advanced AI Automation as a trigger for new Google Reviews posted , you will need your own Zapier (You'll be able to also just use Pabbly or Make Account if you prefer). This is because there is currently no trigger in GHL for new Google Reviews posted.

To automate Social Media Ready Graphic Generation you'll need your own BannerBear Account (The Bannerbear API helps you and your team auto-generate social media visuals, ecommerce banners, podcast videos and more.)

You'll also need to obtain a review links for Google, Yelp, Facebook, Tripadvisor and Amazon (but those are fairly easy and we provide you with a 'how-to-guide' so no stress there 🙂

And finally if your client is an Author that is about to launch a book or has already launched one you'll want to get following detail too...

• Author title

• Book title

Don't worry though.. for all the above we have a dedicated How-to guides.. you just follow the instructions and voila!

We explain all of this in detail in the documentation provided with the system.

It all depends on your client's unique needs but the copywriting has been pre-baked across most of the areas of the snapshot to get you 90% there. You just edit the copy a little to represent your client's unique business case and voila! Then you set the custom values (this does the most of the setup by the way), adjust copy on the funnel pages, automated emails and sms, template emails and run a final check on all automations.

Don't worry though, when you purchase this system, you'll have a step-by-step documented process you'll be able to follow.

And if you get too busy to do this we can do the Setup on your behalf.

This is one our white-label service we provide to some of our agency partners. Ask us about more details on this service during your onboarding.

Once you've done it few times and you'll have a process of obtaining info from your client dialled in, complete setup from start to finish (setup and testing) should take about 4 hours.

If there aren't too many unique customisation requests by your client off course...

If you have too many back and forth with a client that can stretch it out off course too.. this bit is up to you to manage though.

And if you get too busy to do this we can do the Setup on your behalf.

This is one our white-label service we provide to some of our agency partners. Ask us about more details on this service during your onboarding.

Not really, the 274 pages of documentation is written as an internal document that agencies use as an SOP that their team can use and it does talk about GoHighLevel. It's not White labeled either.

It would not look very professional to give your client access to it.

Besides your clients will only get lost as HighLevel custom setups can get pretty technical. After all that's what our role as SaaS agency owners are... to provide the outcome for our client so they can focus on growing their business.

If you do want to offer the system to your clients as a 'Do-It-Yourself' setup ... then your best bet is to create your own tutorial (video based step-by-step course here works well)

The documentation we have is shared as a view only resource and lives on our ClickUp. We will share view only access to it with you and any of your team members. You just need to provide us with the emails addresses (We recommend you use the same ones as the ones you may already have set for your own ClickUp as a user/s. That way you just switch to our 'Workspace' to access the documentation'

Why do we do it like that?

Because it's a centralised resource that we can update for everyone, we're able to stay efficient in our support to you and any other agency that works with us.The view only aspect is to minimise risk of anyone making modification to this file. A LOT OF WORK has gone into developing the documentation.

Why not make a copy?

Because everything in the documenation is referenced internally (pages are interlinked) ... when you make a copy, the links in the copied document still link back to original documentation.. trust us... we've tried and we've explored all the options..

If you find a solution to this do let us know 🙂 We're always open to feedback..

But even then... if we figured out a way how to create a copy for you, this would still not work... we do update the documentation fairly frequently as we continue making the snapshot more optimised... this would mean any copy would become outdated fairly quickly and you'd be on your own....

As many as you want, we do not limit you as long as they are sub-accounts within your High Level Agency account. If you have more then 1x High Level Agency account you'll need to pay for another license.

During the purchase you simply provide your Agency Relationship Number and we'll then provide you with instal link that will only work for your agency. This is to protect our IP from being shared around by bad actors in the community who like to steal and resell our snapshots.

Aside from the initial 45 mins Onboarding Zoom call, there is no dedicated support included, but if are experiencing any issues with the snapshot, you can always contact us via this website.

Want a dedicated support for your agency?

If you want to have access to a dedicated tech support for your agency or get answer to any setup related questions etc we do have a monthly service that you can sign up for which will give you access to support related to any of our snapshots you purchase form us via a dedicated Slack Channel (you just need your own slack subscription so we can invite you to the channel). You can subscribe to this dedicated Slack Channel service during the purchase of this system (It's a monthly subscription which you can cancel any time)

Aside from that we will provide you with Lifetime Snapshot Updates (sending you links to New Snapshot versions) and keep the documentation always up to date.

We've taken extra effort to make sure the system has been tested and optimised to it's best possible performance but there is always a room for improvement. If you feel like you have a bright idea on what could make this even more effective system, you can always contact us via this website, we love great ideas :).

And if you get too busy to do this we can do the Setup on your behalf.

This is one our white-label service we provide to some of our agency partners. Ask us about more details on this service during your onboarding.